Learn how you can use Insights a new reporting feature from Ovation, to quickly identify issues by location, make decisions at scale, and gain visibility as to what's happening when in your restaurant.
Insights gathers all the data from all your online reviews and private Ovation feedback and synthesizes it into your brand's top strengths and weaknesses, days and day parts, and locations. You can then go granular and see the fine print of specific reviews, guests, and issues to gain actionable insights in seconds.
About Ovation: Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. To learn more, visit www.ovationup.com/insights or email firstname.lastname@example.org.